Frequently Asked Questions

Frequently asked questions

Everything you need to know before you shop.

Shipping times vary depending on the product. Most orders are processed within 1–3 business days, and you'll receive a tracking number via email as soon as your order ships. Estimated delivery times are listed on each product page so you always know what to expect.
At this time, we ship within the United States only. We hope to expand to more locations in the future — stay tuned!
Yes! We offer free shipping on all orders over $50. Orders under $50 will have a small shipping fee calculated at checkout.
We accept returns within 30 days of delivery. If you're not completely happy with your purchase, reach out to us and we'll make it right. Items must be in their original, unused condition to qualify for a return.
Once your order ships, you'll receive a confirmation email with a tracking link. You can also log into your account on our website to view your order status at any time.
We're so sorry if that happens! Please contact us within 7 days of receiving your order with a photo of the damage and we'll send a replacement or issue a full refund — no hassle, no questions asked.
We process orders quickly, but if you need to make a change please contact us as soon as possible. We'll do our best to accommodate any modifications before your order ships.
You can reach us through the Contact Us page on our website. We aim to respond to all inquiries within 24–48 hours, Monday through Friday.